Managed IT, Under One Agreement.
For companies without an IT team, or with one person who needs back-up: support, security, maintenance and planning under one monthly agreement, for offices in the United States and operations in Guinea and Sierra Leone.
Managed IT, service by service.
- Managed infrastructureServers, networks and devices kept updated, documented and healthy.
- Cloud operationsCloud accounts, backups and costs looked after month to month.
- Systems monitoringAlerts on the systems that matter, acted on before users notice.
- IT help deskHelp for your staff by phone, email and chat.
- Endpoint supportLaptops, phones and printers set up, secured and supported.
- Backup managementBackups checked and restores tested on a schedule.
- Patch managementOperating system and application updates applied on a schedule.
- Ongoing maintenanceRecurring problems fixed at the root, not each time they appear.
- Technical operations supportBack-up for your IT person or provider when they need it.
One Plan, Your Whole IT Department.
For companies without an IT team, or with one person who needs back-up: support, security, maintenance and planning under one monthly agreement, for offices in the United States and operations in Guinea and Sierra Leone.
Priced per user per month, quoted after a short call and an inventory of what you run. No long list of add-ons: what the plan covers is written into the agreement.
Support desk
Help for your staff by phone, email and chat.
- Laptops, phones, printers, network and the applications you run
- We deal with your other vendors for you
- New starters and leavers set up and closed down
- Response times written into your agreement
Security, watched around the clock
Detection and response on every device, monitored 24 hours a day.
- Endpoint detection and response on every device
- Monitoring by a specialist security operations centre (SOC) partner, named in your agreement
- Email filtering and multi-factor sign-in enforced
- Security awareness training and phishing tests for staff
Maintenance and backup checks
Updates applied on schedule and backups proved to work.
- Windows, macOS and third-party software updates
- Server and network monitoring with alerts
- Backup jobs checked, and restores tested
- Recurring problems fixed at the root
Strategy and reporting
A plan for your technology, reviewed with you.
- A written technology roadmap and budget
- Regular review meetings and a monthly report
- Device, licence and renewal tracking
- Help with security questionnaires from customers and insurers
A named team
The same people every time, who know your systems.
- One named lead for your account
- Documentation of every system, kept current
- You own every account, password vault and document
- Clear escalation when something is urgent
West Africa coverage
Remote support from the first day, hands on site when needed.
- Remote support and monitoring for offices in Guinea and Sierra Leone
- On-site work by checked local technicians we coordinate
- Connectivity and power resilience reviewed
- The same standards as for clients in the US
Two ways to use it
- Your IT departmentWe run IT for the whole company, end to end.
- Alongside your IT personWe back up your in-house person or provider with security, monitoring and planning.
Optional extras
- Penetration testing and vulnerability scanning
- Part-time security leadership (virtual CISO)
- Full backup and disaster recovery
- Policy writing and incident exercises
- Mobile device management
How the first month runs
- First call
What you run, who uses it and what worries you.
- Access and inventory
Devices, accounts, licences and vendors listed and documented.
- Security tools in place
Protection, monitoring and backup checks rolled out in the background.
- Written review
Within the first month: what we found, what we fixed and the priorities next.
Five Ways to Work Together.
Assessment
Fixed scope and a written, ranked findings report.
Fixed fee, agreed before work starts.
Project
Implementation and handover, with documentation.
Fixed price or staged, by scope.
Managed plan
Support, security, maintenance and planning, ongoing.
Per user, per month.
Part-time leadership
A CIO or CISO for a set number of days each month.
Monthly retainer.
Talent
Team extension, a managed team or direct hire support.
Monthly per person, or a placement fee.
What you can hold us to
- A written scope first
What will be done, by whom and by when, before work starts.
- Findings in plain language
Ranked by risk and cost, so you can decide what to do first.
- Everything documented
Accounts, passwords, diagrams and decisions stay yours, and are handed over.
- Platforms you already use
Microsoft 365, Google Workspace, AWS, Azure and Google Cloud, set up the way their makers recommend.
The Figures Behind the Work.
- 19.8%
of US businesses were using AI in May 2026. Among firms with four or fewer staff, under one in five.
US Census Bureau, Business Trends and Outlook Survey, 2026- 88%
of breaches at small and mid-sized businesses involved ransomware, against 39% at larger organisations.
Verizon Data Breach Investigations Report, SMB snapshot, 2025- $4.99M
was the global average cost of a data breach, a record. One in four malicious breaches was AI-enabled.
IBM, Cost of a Data Breach, 2026- 30%+
of all reported crime in Western and Eastern Africa is cybercrime, and only 30% of countries surveyed have an incident reporting system.
INTERPOL, Africa Cyberthreat Assessment, 2025- 33% / 25%
of people use the internet in Guinea and in Sierra Leone, while mobile subscriptions run near or above one per person.
ITU data via the World Bank, 2024- $50M
World Bank grant behind Sierra Leone’s Digital Transformation Project, for broadband, digital skills and online public services, running to 2027.
World Bank, project P177077, 2022
Plain Steps, Written Down.
A first conversation
What you run today, what worries you and what you want next.
An assessment with a fixed scope
Findings ranked by risk and cost, written in plain language.
Build and hand over
We implement with your team or checked local partners, and document everything.
Support only if useful
The managed plan, part-time leadership or a scheduled check, when it earns its place.
Questions
Do you only work in Africa?
No. We work with businesses in the United States, and with companies building or operating in Guinea and Sierra Leone. Some clients need both.
Can you work with our current IT team or provider?
Yes. We can review, plan and hand over to the people who already run your systems.
How is work in Guinea and Sierra Leone delivered?
Assessment, cloud and AI work can be done remotely. Office and site setup is coordinated on the ground with checked local partners.
What does the managed plan cost?
It is priced per user per month and quoted after a short call and an inventory of what you run. The agreement lists exactly what the plan covers.
How fast do you respond, and who watches our systems at night?
Response times are written into your agreement, by urgency. Security monitoring runs 24 hours a day through a specialist security operations centre partner, named in the agreement.
Can you provide IT or cybersecurity staff for our team?
Yes, in both directions: US specialists for organisations in Africa, and African technology professionals for US companies. They can join your team, work as a managed team, or be hired directly by you with our help.
Is the cyber-law mapping legal advice?
No. It is prepared with local counsel to show what the laws ask of your operation, and it does not replace legal advice.
Ask for a Quote.
Tell us how many people you support and what you run today. We will quote per user per month and write down exactly what the plan covers.